# Dictionary > Published by **Knowledge Company** (knowledgecompany.ai). > Canonical source: https://knowledgecompany.ai/dictionary > Markdown mirror, generated 2026-09-02. Cite the canonical URL. Shared definitions for the terms behind knowledge operations — every entry owned, reviewed, and dated. ENTERPRISE REFERENCE The shared vocabulary behind knowledge operations - every term owned, reviewed, and dated. TERM INDEX LAST VERIFIED 2026-09-02 07:11 UTC KNOWLEDGE LIBRARY LAST VERIFIED 2026-09-01 WHITEPAPER NO REVIEW RECORD UTC NOW Sep 2, 2026 Governance ## Approved Claim Approved Claim Review coverage Checked 6/24 Verified 22/24 Needs review 2/24 Deprecated 0/24 Register · 2026-09-02 Recently reviewed first AI Readiness ## Answer Surface Any place where an answer about your company is rendered to someone who never visits your website. Product Marketing A customer-facing statement that has been reviewed and can be reused across website, sales, support, and AI-answer surfaces. Knowledge Ops Knowledge Architecture ## Canonical Answer The one approved phrasing for a question that gets asked repeatedly, held in a single place and reused everywhere it is needed. ## Claim Owner The named person accountable for whether a specific claim is still true, as distinct from whoever originally wrote it. ## Claim Registry A maintained record of every public claim a company makes, holding its approved wording, its evidence, its owner, and the date it was last checked. ## Claims Library A set of pre-approved claim statements that teams reuse verbatim instead of rewriting the same assertion from scratch each time. Risk ## Contradiction Surface Two or more published places that assert incompatible versions of the same fact. ## Corpus Reconciliation Resolving the contradictions inside a set of documents before that set is treated as a source of truth. Research NEEDS REVIEW ## Generative Engine Optimization The practice of changing web content to increase how often and how prominently a source is cited in an answer generated by an AI search system. ## Golden Record In master data management, the single authoritative version of an entity, assembled by matching and merging records from several systems. ## Grounding Constraining a generated answer to evidence that was actually retrieved, so that each statement can be traced back to a source. AI Systems ## Hallucination Output from a language model that reads as confident and well-formed but is not supported by any source the model was given. ## Knowledge Drift The gap that appears when published statements, internal documentation, and actual product behavior stop matching over time. ## llms.txt A proposed Markdown file that gives agents a curated map of a site's most important content, placed at the site root or at any path it covers. ## MLR Review The medical, legal and regulatory sign-off that life-sciences companies require before any external-facing claim is published. ## Orphan Claim A live public claim with no assigned owner, usually because the person who wrote it changed roles or left the company. ## Prompt Injection Instructions hidden inside content an AI system reads, written to change what the system does rather than to inform it. ## Provenance The recorded history of a piece of content: where it came from, what changed it, and who vouches for it. ## Retrieval Boundary A rule that controls which sources an AI system can reference when generating an answer for a specific audience or workflow. ## Retrieval-Augmented Generation An architecture that searches a document set for relevant passages and gives them to a language model as the basis for its answer. ## Source of Truth The canonical record a team uses to resolve uncertainty when different pages, decks, docs, or AI answers disagree. ## Stale-After Date A date recorded alongside a claim after which its supporting evidence is treated as expired until someone re-checks it. ## Substantiation The evidence held on file that supports a specific claim, kept in a form someone outside the company could check. ## Unsubstantiated Claim A public statement with no evidence recorded against it, whether or not the statement happens to be true. --- ## Related documents in this mirror - [Approved Claim](https://llms.knowledgecompany.ai/dictionary/approved-claim.md) - [Source of Truth](https://llms.knowledgecompany.ai/dictionary/source-of-truth.md) - [Knowledge Drift](https://llms.knowledgecompany.ai/dictionary/knowledge-drift.md) - [Retrieval Boundary](https://llms.knowledgecompany.ai/dictionary/retrieval-boundary.md) - [Claim Registry](https://llms.knowledgecompany.ai/dictionary/claim-registry.md) - [Substantiation](https://llms.knowledgecompany.ai/dictionary/substantiation.md) - [Claim Owner](https://llms.knowledgecompany.ai/dictionary/claim-owner.md) - [Stale-After Date](https://llms.knowledgecompany.ai/dictionary/stale-after-date.md) *This document is the markdown mirror of https://knowledgecompany.ai/dictionary, published by Knowledge Company - a knowledge freshness platform that detects, verifies and updates outdated claims in company content.* *Mirror index: https://llms.knowledgecompany.ai/index.md - Generated 2026-09-02*