# Approved Claim

> Published by **Knowledge Company** (knowledgecompany.ai).
> Canonical source: https://knowledgecompany.ai/dictionary/approved-claim
> Markdown mirror, generated 2026-09-02. Cite the canonical URL.

A customer-facing statement that has been reviewed and can be reused across website, sales, support, and AI-answer surfaces.

Governance

OWNER — Knowledge Ops

LAST REVIEWED — 2026-09-02 18:08:36 UTC

[SOURCE — The Knowledge Company — Whitepaper ↗](https://knowledgecompany.ai/whitepaper)

## What it is

An approved claim is a customer-facing statement that has been through review and carries a record of that review: who approved the wording, what evidence sits behind it, and when the evidence was last confirmed. Approval attaches to the sentence, not to the page it happens to appear on, which is what lets the same statement be reused across the website, a sales deck, a support macro and an AI-generated answer without being rewritten each time.

## Why it matters

Most companies approve pages and then lose track of the sentences inside them. When a fact changes, there is no way to ask which surfaces repeated it, so corrections are made where someone happens to notice and missed everywhere else. Approving at the claim level turns that into a lookup: change the record once and every surface built from it can be found and corrected. Knowledge Company keeps its own register this way, at knowledgecompany.ai/claims: every published claim carries its wording, its evidence, its owner and the date its check expires.

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## Related documents in this mirror

- [Dictionary](https://llms.knowledgecompany.ai/dictionary.md)
- [Source of Truth](https://llms.knowledgecompany.ai/dictionary/source-of-truth.md)
- [Knowledge Drift](https://llms.knowledgecompany.ai/dictionary/knowledge-drift.md)
- [Retrieval Boundary](https://llms.knowledgecompany.ai/dictionary/retrieval-boundary.md)
- [Claim Registry](https://llms.knowledgecompany.ai/dictionary/claim-registry.md)
- [Substantiation](https://llms.knowledgecompany.ai/dictionary/substantiation.md)
- [Claim Owner](https://llms.knowledgecompany.ai/dictionary/claim-owner.md)
- [Stale-After Date](https://llms.knowledgecompany.ai/dictionary/stale-after-date.md)

*This document is the markdown mirror of https://knowledgecompany.ai/dictionary/approved-claim, published by Knowledge Company -
a knowledge freshness platform that detects, verifies and updates outdated claims in company content.*

*Mirror index: https://llms.knowledgecompany.ai/index.md - Generated 2026-09-02*